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Last month, 36 Les Roches students volunteered for the Men’s Ski World Cup in Crans-Montana to offer their time and expertise in the VIP tent.
The event featured the Super-G and Giant Slalom races and attracted some 49,000 spectators and 350 representatives from the media.
This event gave the volunteers a perfect opportunity to contribute their event management and F&B service skills in a setting that was both demanding and high-profile. “The first and second year of Les Roches focuses on practical learning, which also includes banquet operations.” explains Lisa Westrich, a Les Roches student in her third year. “That knowledge and the experience from our internships was excellent as we did not need a lot of preparation. We were all familiar with the duties, the time pressure, and we knew the importance of working and communicating effectively in a team to make this event a big success.”
Throughout the weekend, the students provided excellent service and managed the operations of the VIP lounge for the comfort and enjoyment of the guests, among which Didier Cuche, the 37-year-old Swiss ski veteran, who was recognized as Switzerland’s most popular athlete in 2011, was present. “Thanks to the great team everything went smoothly and in the right time frame so that we were able to welcome our VIP guests with big and friendly smiles.” adds Lisa. “The guests were extremely satisfied and we students even got a chance to take pictures with the “ski superstars.”