Our Faculty

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Bilal Hassan
Lecturer
Subject area: Business and Management

Lecturer with renowned expertise in project management in areas such as healthcare and events management. He is also the Co-Founder of SoHappy Institute Geneva.

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Gretel Qumsieh Mussalam
Lecturer
Subject area: Business and Management, Marketing

Gretel brings over 20 years’ experience as a consultant, researcher and Public Relations director in Palestine, France, Switzerland and the UK.

  • Education: PhD in Tourism Destination Marketing, University of Strathclyde, Scotland
  • Program taught: MBA in Global Hospitality Management, BBA in Global Hospitality Management
  • Course Taught: Corporate Events and Business Travel, Project and Contract Management, Digital Marketing and Planning, Service Marketing in the Digital Age
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Thomas Marshall
Lecturer
Subject area: Business and Management, Marketing

Thomas occupied several positions at global company Unilever in South East Asia and the USA before moving into lecturing and consultancy for the financial services industry.

  • Education: PhD in Marketing, Pace University, New York, USA
  • Program taught: MBA in Global Hospitality Management, BBA in Global Hospitality Management
  • Course Taught: Hospitality Distribution and E-Commerce, Strategic Marketing and Sales in the Hospitality Industry, Customer Behavior and Insights
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Arnaud Rosen
Lecturer
Subject area: Accounting and Finance

Arnaud has over thirty years of experience in lecturing, specializing in finance and economics.

  • Education: MBA, University of St. Thomas, Houston, Texas, USA
  • Program taught: BBA in Global Hospitality Management
  • Course Taught: Economics, Corporate Finance and Shareholder Value, Hospitality Financial Management and Budgeting
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Joao Antonio Pereira
Practical Arts Instructor
Subject area: Practical arts

Joao has enjoyed considerable success as an F&B manager, Head of Service Department and practical arts instructor at internationally-known hospitality management schools.

  • Education: Diplome de Commerce, Lyceum Don Manuel II, Lisbon, Portugal
  • Program taught: BBA in Global Hospitality Management
  • Course Taught: Practical Arts Service
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Ruggiero di Monte
Practical Arts Instructor
Subject area: Practical arts

Ruggiero is a practical arts instructor with extensive experience from some of Europe’s finest hotels and luxury resorts such as Starwood Luxury Collection Resorts in Italy and Palace Hotel Kempinski in Geneva.

  • Education: Diploma in Hotellerie Management School, Institute Armando Perotti, Italy
  • Program taught: BBA in Global Hospitality Management
  • Course Taught: Large Scale Service Practical Arts
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Pablo Jesus Garcia Sanchez-Pardo
Lecturer
Subject area: Business and Management

Pablo has been with Les Roches for nearly fifteen years, specializing in food and beverage, culinary arts and nutrition.

  • Education: MBA in Leadership, University of Liverpool, UK
  • Program taught: BBA in Global Hospitality Management
  • Course Taught: Sustainable Facilities Management, Hospitality Facilities Management, Scientific Principles of Nutrition and Food, Online Internship Course
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Debra Adams
Visiting Lecturer
Subject area: Business and Management, Finance

Debra is Head of Professional Development Programs for HOSPA (Hospitality Professionals Association), as well as the owner of consultancy company arena4finance.
Her book ‘Management Accounting for the Hospitality Industry – A Strategic Approach’ republished by Thomson in 2006 with the third edition due in 2018, is widely used as a text for courses in hospitality.

  • Education: Master’s in Online Education, Open University, UK
  • Program taught: MBA in Global Hospitality Management
  • Course Taught: Real Estate
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Kirstin Carlson Blatti
Lecturer
Subject area: General Education

Kirstin has taught English at leading institutions in Switzerland and Japan for nearly 30 years.

  • Education: MEd Applied Linguistics, Open University, UK
  • Program taught: BBA in Global Hospitality Management
  • Course Taught: Advanced Writing Skills, Online Internship Course
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Matthias Schmidt
Lecturer
Subject area: Practical arts

Matthias has first-hand experience of hospitality from managerial roles at Michelin-starred restaurants, The Ritz London and Zuma Hong Kong.

  • Education: Brevet Fédéral (Swiss Federal Diploma of Higher Education), Hotel and Gastro Formation, Switzerland
  • Program taught: BBA in Global Hospitality Management
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Qiaoping Zhou-Rachny
Lecturer
Subject area: Business and Management

Qiaoping has extensive experience of business, hospitality and education, having worked for cruise liners and airlines before lecturing.

  • Education: Degree in International Air Transport Association, Civil Aviation University of China
  • Program taught: BBA in Global Hospitality Management
  • Course Taught: Rooms Division Operations, Online Internship Course
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Edward Rachny
Lecturer
Subject area: Marketing

Edward brings experience of both hospitality and academia, having worked as both a lecturer and hotel director at Royal Caribbean International.

  • Education: Doctor of Education (EdD), Walden University, USA
  • Program taught: BBA in Global Hospitality Management
  • Course Taught: Marketing for Hospitality Industry
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Vincenzo Aiosi
Practical Arts Instructor
Subject area: Practical arts

A hospitality professional with over 20 years of experience, Vincenzo has worked in the luxury segment of hotel and restaurant businesses across Germany, UK, Latvia and Switzerland. His main duty stations include Relais & Château, Kempinski Hotels and Michel Roux’s The Waterside Inn, the first restaurant in the UK to obtain three Michelin stars. Vincenzo is also a member of the ASSP (Association of Swiss Professional Sommeliers), where he acts as vice-president of the Valais chapter.

  • Education: Brevet Fédéral Suisse, Sommelier
  • Program taught: BBA in Global Hospitality Management
  • Course Taught: Oenology, Practical Arts, Bar and Beverage Operations
  • Publications

    This is the secret attraction of Swiss wine, Forbes, April 2018

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Frank Gueuning
Lecturer
Subject area: Business and Management, Finance

Frank boasts over 20 years of managerial experience of global hotels and 5-star resorts in the UK and the UAE.

  • Education: MBA in Finance & Accounting, University of Liverpool, UK
  • Program taught: Postgraduate Diploma in International Hospitality Management, MBA in Global Hospitality Management
  • Course Taught: Hospitality Finance, Yield and Revenue Management, Demand Management, Applied Hospitality Management
  • Publications

    What type of disruptive leaders will the industry need?, eHotelier, March 2018

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Anne Schirinzi
Lecturer
Subject area: Marketing

Anne has provided expertise in marketing and ethics at Les Roches for over thirty years.

  • Education: MSc Hospitality Management, Leeds Metropolitan University, UK
  • Program taught: Postgraduate Diploma in International Hospitality Management, BBA in Global Hospitality Management
  • Course Taught: Services Marketing, International Strategic Marketing, Marketing in the Hospitality Industry
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Alain Imboden
Lecturer
Subject area: Business and Management

An expert in sustainable development and sociology, Alain has extensive experience as a lecturer and researcher in Sweden and Switzerland. He is also responsible for the accreditation credentials of Les Roches.

  • Education: PhD in Sociology, Uppsala University, Sweden
  • Program taught: MBA in Global Hospitality Management, BBA in Global Hospitality Management
  • Course Taught: Sustainable Business Practices, Hospitality and the Digital Disruption, Research Methods
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Alexandre Gamberoni
Lecturer
Subject area: Business and Management

Alexandre has been a restaurant manager, F&B manager, trainer, and coach before becoming a passionate lecturer. He has worked with top hotel companies such as Ritz-Carlton, Hyatt and Le Méridien.

  • Education: MBA specialization in Human Resources, University of Liverpool, UK
  • Program taught: Postgraduate Diploma in International Hospitality Management, BBA in Global Hospitality Management
  • Course Taught: Consumer Behaviour, HR Management
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Inna Francis
Lecturer
Subject area: Finance

Having worked in investment banking in China, Australia, the UK and Russia, Inna brings over 20 years of lecturing and research experience, with a focus on finance, economics and entrepreneurship.

  • Education: MBA, Deakin University, Australia
  • Program taught: MBA Global Hospitality Management, BBA in Global Hospitality Management
  • Course Taught: International Finance, Managerial Finance, Mathematics
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Annick Darioly Carroz
Lecturer
Subject area: Business and Management

An expert on leadership and work psychology, Annick has taught both at institutions in Switzerland and the USA. She is also Editorial Board Member of Psychology and Behavioural Medicine Open Access Journal.

  • Education: PhD in Work and Organizational Psychology, University of Neuchâtel, Switzerland
  • Program taught: MBA Global Hospitality Management
  • Course Taught: Introduction to Hospitality Leadership, Leading Organizations, Leadership and Organizational Effectiveness, Research Methods
  • Publications

    What type of disruptive leaders will the industry need?, eHotelier, March 2018

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John Mackillop
Lecturer
Subject area: Business and Management

John brings over 30 years of academic experience to Les Roches, specializing in economics and strategy.

  • Education: MBA, Edinburgh Business School, Scotland
  • Program taught: MBA in Global Hospitality Management
  • Course Taught: Strategic Management
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Dr Dimitrios Diamantis
Lecturer and Dean of Graduate Studies
Subject area: Business and Management

Dimitrios brings 20 years of lecturing experience to Les Roches, having taught at institutions in the UK, France and Malaysia.

  • Education: PhD on Consumer Involvement and Ecotourism, Bournemouth University, UK
  • Program taught: MBA in Global Hospitality Management
  • Course Taught: Strategy and Value Creation, Sustainable Development in Hospitality, Managing Destination Competitiveness
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Joe Di Donna
Lecturer
Subject area: Marketing

Joe has 30 years experience in marketing management for multinationals, associations, resorts and international business schools. He has worked in Italy, Spain, China and America as both consultant and professor. He is Marketing Pathway Leader at Les Roches and member of the Swiss Marketing Association.

  • Education: PhD candidate at University of Lausanne, Switzerland
  • Program taught: BBA in Global Hospitality Management
  • Course Taught: Integrated Marketing Communications, International Strategic Marketing
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Paul Hodgson
Lecturer
Subject area: Business and Management

Paul boasts extensive experience of accountancy, digital technology and education, and has worked as an accountant, consultant and lecturer.

  • Education: MSc Information Technology, University of Liverpool, UK
  • Program taught: MBA in Global Hospitality Management
  • Course Taught: Hospitality Business Transformation and Integration
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Ruth Puhr
Lecturer
Subject area: Business and Management

Ruth is an expert in both event management and arts organization, providing over 20 years of experience. She serves also as Board Member of the Sion Festival.

  • Education: MA and MSc Information Technology, Durham University, UK
  • Program taught: MBA in Global Hospitality Management
  • Course Taught: Communication and Leadership
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