Les Roches partners with hotels and hospitality companies to design and deliver customized programs that address company-specific challenges, and help in bringing about transformational changes in the organization whether these are related to operations, customer focus or strategic business management.
Solutions are directed towards employees at all levels of the organization, from entry-level through to managerial and executive.
Les Roches has:
- Over 90 highly qualified and experienced faculty, with expertise across various disciplines relating to operational and strategic issues within the hospitality and service industries.
- The model combines theoretical sessions and experiential learning centred on the day-to-day operations and services in the hospitality world.
- We mobilize a team that can work closely with you to build the best solution addressing your specific challenges and meeting your expectations to achieve excellence. We walk through the following key milestones process with you:
- First, we hold an open dialogue with you to develop our understanding of your organization, your corporate culture, the business goals, your challenges and program objectives. We develop an in-depth needs analysis
- Second, we engage in a collaborative planning process to develop a customized program to effectively address your needs and deliver the desired outcome
- Third, our experienced educators and trainers deliver the program to ensure that the key stakeholders understand and take ownership of the challenges and the solutions
We are open to hear from you. Should you have specific challenges and would like to explore the opportunity to partner with Les Roches for tailor-made solutions, please contact us.