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The website www.lesroches.edu (the “Site”) is operated under the Les Roches Global Hospitality Education name by Gesthôtel Sàrl, a Swiss company with registered address at 3975, Bluche, Randogne registered with the Companies Registry of canton de Fribourg under number (#CHE-307.735.713).

In this Privacy Policy, references to “you” mean any person submitting any data to us or to the Site.

Data protection is a matter of trust and your privacy is important to us. We shall therefore only collect and use your name and other information which relate to you in the manner set out in this Privacy Policy.

We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected and we have implemented reasonable technical and organizational security measures to protect personal data collected by us via the Site against unauthorized access, misuse, loss or destruction.

You can visit the Site and browse without having to provide personal details. During your visit to the Site you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your user name and password.

 

DATA WE COLLECT

When you visit the Site, our web server automatically records details about your visit that does not, on its own, permit direct association with any specific individual including but not limited to your IP address, the web site from which you visit us, the advertisements on which you have clicked, the type of browser software used, the pages that you actually visit including the date and duration of your visit (Non-personal information) – See “Cookies” section below.

In addition we will collect, store and process the personal data you provide to us when you create an account and/or in order for us to:

  • process your request for information, contact, or a visit; or
  • process your online application for one of our academic programs, or
  • provide you with our services or for the performance and enforcement of the purchase and sale contract over the products you may purchase through the Les Roches Online Shop.

We may collect your title, name, gender, email address, postal address, telephone number, mobile number and other information related to you, your education level and personal health, for admissions purposes. We may also collect your bank details when you purchase products through the Les Roches Online Shop.

Les Roches doesn’t seek to collect personal data from individuals under age of 18 or equivalent minimum age in the relevant jurisdiction. Individuals under age of 18 or equivalent minimum age in the relevant jurisdiction should receive permission from their parent or legal guardian before providing any personal data to us on the Site.

 

USE OF YOUR PERSONAL INFORMATION

We may collect, use, transfer, and disclose non-personal information for any purpose. If we do combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined.

We will use the personal information you provide to enable us to process your application and to provide you with the information and services which you requested.

Furthermore, we will use the personal information you provide to administer your account with us; audit the downloading of data from our Site; improve the layout and/or content of the pages of our Site and customize them for users; identify visitors on our Site; carry out research on our users’ demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes. If you prefer not to receive any marketing communications from us, you can opt out at any time.

We may also use your personal information for opinion and market research. Your details are anonymous and will only be used for statistical purposes. You can choose to opt out of this at any time. Any answers to surveys or opinion polls Les Roches may ask you to complete will not be forwarded on to third parties.

Disclosing your email address is necessary if you would like to take part in competitions. For any competition we use the data to notify winners and advertise our offers. You can find more details where applicable in our participation terms for the respective competition.

 

THIRD PARTIES AND LINKS

We may pass your details to other companies in our group (Sommet Education group). We may also pass your details to our agents and subcontractors to help us with any of our uses of your data set out in our Privacy Policy.  For example, we share personal information with companies who provide services such as information processing, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information and may be located wherever Sommet Education group operates. Any information collected and used to contact consumers for marketing and operational purposes is used only by Les Roches and its affiliates. Persons who supply us with their telephone numbers or email addresses online may receive telephone or email contact from us with information regarding special promotions, new products and services, or upcoming events about Les Roches and its affiliates. Les Roches and its affiliates will not release, sell, rent, or trade that personal information to any third party. Please note that telephone calls to and from Les Roches may be monitored for quality assurance and training purposes. Other than as set out in this Privacy Policy, we shall NOT disclose your personal data to third parties without obtaining your prior consent unless this is necessary for the purposes set out in this Privacy Policy or unless we are required to do so by law.

The Site may contain advertising of third parties and links to other sites or frames of other sites. Please be aware that we are not responsible for the privacy practices or content of those third parties or other sites, nor for any third party to whom we transfer your data in accordance with our Privacy Policy.

 

COOKIES

Our Sites, email messages and advertisements may use “cookies” and other technologies.

A cookie is a small text file that is stored on your computer, smartphone or any other device optimized for the Internet when visiting a website. This text file stores information that can be read by the Site when visiting it again at a later date. Some of these cookies are necessary because otherwise the Site is unable to function properly. Other cookies are convenient for the visitor: they remember your username in a secure way as well as your language preferences, for example.

Why does Les Roches use cookies?

Les Roches uses cookies to help us provide you with a better user experience tailored to your personal preferences. By using cookies Les Roches makes sure that you do not receive or need to enter the same information every single time you visit the Les Roches website. Cookies are also used to optimise the performance of the Site. For example, cookies make the checkout process easier or help you to find a specific item of clothing faster.

If you want to find out more information about cookies, go to http://www.allaboutcookies.org.

 

RE-TARGETING

Our Site uses retargeting, which allows us to make our online content more interesting for you. Retargeting technology means we can advertise recently viewed and related products on our partners’ websites, meaning our adverts, even on other companies’ sites, are relevant to what you would like to see. We do this by analyzing user behavior from data collected by our cookies. Even this kind of information is anonymous, with no personal information being stored and no user profiles.

 

PREVENT COOKIES FROM BEING STORED ON YOUR COMPUTER

We treat information collected by cookies and other technologies as non-personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy.

You can change the settings in your browser to ask for your permission every time a cookie tries to access your computer. Your attention is drawn to the fact that our cookies improve your browsing experience on the Site and allow you to access to certain secure areas where necessary. Where this is the case, certain Site functions may be altered or blocked. If you would like to accept Les Roches cookies but block our partners’ cookies, you can set your browser to block third party cookies. Usually, your browser’s help section will provide information on how to change your cookie settings.

We recommend only changing the browser setting for your profile on shared computers. You can find detailed information on how to change your browser settings by clicking here.

When you save your cookies settings, they should also apply to your future visits to the Site. However, for technical reason beyond our control, this cannot be guaranteed.

 

GOOGLE ANALYTICS

This Site uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies, which are text files placed on your computer, to help the Site analyses how users use the Site. The information generated by the cookie about your use of the Site (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the Site, compiling reports on Site activity for Site operators and providing other services relating to Site activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this Site. By using this Site, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

 

CONSENT

By submitting data to us or our agent or using the Site, you consent to our use of your data in the manner set out in this Privacy Policy. If you do not agree to this Privacy Policy, please do not proceed to further web pages of the Site.

This Privacy Policy may be updated from time to time. We therefore ask you to consult it on a regular basis. The last line of this Privacy Policy below indicates when the Statement was last updated as you will be bound by the then-current Privacy Policy every time you use the Site.

If you are concerned about your data you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage you also have the right to ask us to stop using your personal data for direct marketing purposes. Please contact us by mail at marketing@lesroches.edu.

 

If you have any comments or suggestions, we would be pleased to receive them by email at marketing@lesroches.edu.

 

Last update in October 2017