Leadership Series | Les Roches International School of Hotel Management
Get Connected with the Industry…

Get Connected with the Industry…

To help our students integrate the latest trends, Les Roches is hosting a series of live, interactive conferences with leading industry professionals who come to share their perspectives and answer questions about their current projects, new trends and future predictions for future ones.

Stay tuned !

Customer Experience

Customer Experience

Guest Speaker:
Katharine Pottinger
Chief Hospitality Officer at OASIS

Katharine Pottinger, Chief Hospitality Officer at OASIS, shared her experience on the following topic “Disrupting The Hospitality Industry : How is Oasis Transforming The Customer Experience Journey”

Why become an entrepreneur?

Why become an entrepreneur?

Chema Gonzalez

Alterkeys co-founder

Ever wondered what it’s like to start your own business? In August 2016, Alterkeys co-founder Chema Gonzalez came on campus to share his own personal experience starting a business. Talking with Les Roches students specializing in Entrepreneurship, Chema explained how he quit his job at one of the UK’s biggest banks to concentrate full-time on creating a hospitality startup.

Creativity & Innovation in luxury watchmaking

Creativity & Innovation in luxury watchmaking

Guest speaker:

Jean-Marc Pontroué, CEO of Geneva-based watchmaker Roger Dubuis

Last month, Jean-Marc Pontroué, CEO of Geneva-based watchmaker Roger Dubuis, visited our campus as part of the latest edition of the Les Roches Leadership Series, dedicated to bringing industry insights and analysis to our students and the global Les Roches community. His presentation focused on the topics innovation and creativity in the watchmaking industry.

Innovation in a global world

Innovation in a global world

Guest speaker :

Jean-Claude Biver, CEO of Hublot, shares his leadership experience of running one of the world’s leading Swiss luxury watch companies.

Jean-Claude Biver, CEO of Hublot, shares his leadership experience of running one of the world’s leading Swiss luxury watch companies.

Are leaders made or born?

Are leaders made or born?

Guest speaker :

Leigh Bowman-Perks, author of "Inspiring Women Leaders" and CEO, Leadership Consultant & Coach at Clareo Potential Ltd

Leigh Bowman-Perks, author of "Inspiring Women Leaders" and CEO, Leadership Consultant & Coach at Clareo Potential Ltd talks about women in leadership during Les Roches 60th anniversary Summit. 

3 tips on how to become a leader

3 tips on how to become a leader

John Stauss, Regional Vice President and General Manager of Four Seasons Hotel Park Lane London, replies to the question of how a student becomes a leader by sharing 3 key tips.

How can you inspire leadership ?

How can you inspire leadership ?


Guest speaker :
Jonathan Perks
CEO's Trusted Leadership Advisor

Corporate Governance & Family Business

Corporate Governance & Family Business

Guest Speaker:
Piera Marchettini
Founder & Managing Partner, Adelaide Consulting

The Importance of Innovation

The Importance of Innovation

Guest Speaker :
Michel Gehrig
Vice President Talent Development Kempinski Hotels
 

 

Innovation in Food & Beverage

Innovation in Food & Beverage


Guest Speaker:
Gianluca Sparacino
Corporate Food and Beverage EMEA Director of Four Seasons

 

September 13, 2012

For this fourth edition of the Leadership Series, Les Roches  invited Alumnus Gianluca Sparacino for a video interview and discussion on the topic of the “15 Minute Service” concept that was recently implemented across Four Seasons’ locations.

What is 15 Minute Service? It’s an innovative culinary concept that promises hotel clients top quality, delicious food ready in 15 minutes from the moment they place an order till it is delivered to the room. CNN has reported on this unique service, see the video.

« The aim of this service was to respond to a demanding business clientele who are often in a rush and who want quality food served quickly. This new concept has been so successful that it has been put into practice in all of our Four Seasons hotels around the world” says Gianluca Sparacino, Corporate Food and Beverage EMEA Director of Four Seasons.
 
Every semester, Les Roches receives the visits of leading industry experts who come to share their insights in video interviews for the Leadership Series.  In this edition, Gianluca Sparacino, explains in detail this new culinary concept and its worldwide implementation at the Four Seasons. He shares his experience as Food and Beverage Director at the prestigious and luxurious hotel chain that is the Four Seasons and also his perspective on the latest trends in the hospitality world and specifically in the Food and Beverage area.

 

 

Event Management

Event Management

Guest speaker:
Simon Graveling 
Chairman of Stage One, a Mega Event Staging Company

 

12 - 13 April 2012

Simon Graveling has been in the live events industry since the early eighties, and is now the Producer of Olympic-scale Ceremonies. He was instrumental in Athens 2004 and has also consulted to organizing committees in Beijing, the Asian Games in Doha and the IOC itself. Last summer he returned to Athens to serve as Head of Ceremonies and Production Project Director for the 2011 Special Olympics World Summer Games.

 
Through the course of his career, Simon has managed leading event agencies and specialist suppliers internationally that produce corporate events of every kind for world leading brands, create experiential environments from museums to visitor centres and deliver huge public events. He estimates that around half of the world's population has seen an event that he has helped to create - he is 'working on the other half!'

 

Risk Management

Risk Management

Guest Speaker:
John Ludlow 
Senior Vice President Global Risk Management of InterContinental Hotels Group (IHG)

 

March 19, 2012

In this second volume of the Leadership Series, John Ludlow will address the importance of responsibility in today's business environment and the role of risk management in making and keeping the business safe and resilient. Students will hear how Intercontinental Hotel Group, the world's largest hotel business, approaches this challenge and how it responds to threats and natural disasters through change and crisis management.

John Ludlow is the Senior Vice President Global Risk Management at InterContinental Hotels Group (IHG), overseeing Corporate Risk Management, Hotel Safety and Security, and Risk Financing. He is a member of IHG's Business Reputation and Responsibility team that champions and protects the trusted reputation of IHG and its brands.
 
John has been leading risk management teams for the last 15 years in branded hotel and restaurant groups. Previously he held senior operational roles in the branded hospitality industry giving him over 25 years experience in multi-unit and global hospitality.

 

Hotel Project Management

Hotel Project Management

Guest Speaker:
Malcolm Turner
Former Vice President of Technical Services for Hyatt International

 

October 27, 2011

In this first installment of the leadership series, Mr. Malcolm Turner joined the students of Les Roches to tell the story of the birth of a five-star hotel. As the former VP of Technical Services for Hyatt International, Mr. Turner has participated in more than his share of hotel openings. As a hotel grows from a hole in the ground to a towering monument, every step integrates different criteria such as safety, cost, comfort, and efficiency.
 
 
Building a hotel is not an easy task, and as Mr. Turner said, “what was the real story behind this long and eventful five years? Perhaps only hotel experts would care to know….even need to know! Indeed, they should!” Les Roches students wanted to know and through the discussion and Q&A session, they had the opportunity to discover what goes on behind the scenes of the world’s major hotel projects. If you want to know too, then check out this interview where Mr. Turner shares his insight into hospitality building trends. 

 

 

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